Refund Policy

Thank you for shopping at the CIE Store. We are committed to providing high-quality clean energy products and services. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have [Insert Number] calendar days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• You must provide the receipt or proof of purchase.
   

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved:

• We will initiate a refund to your original method of payment.

• You will receive the credit within a certain number of days, depending on your card issuer's policies.
   

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
 

Non-Returnable Items

Certain types of items cannot be returned, such as:

• Customized or personalized products

• Perishable goods

• Downloadable software products